BOOKINGS and PAYMENTS
Any deposit or payment received by Tomurcuk oto kiralama Turizm towards a confirmed travel package or service, constitutes full knowledge and acceptance of all terms and conditions. Each person making reservations for or participating in.
Turkey, or Greece tours: Services as described in this website understands and agrees to all terms, conditions and limitations set forth herein.
VISAS AND DOCUMENTATION: Each traveller must have a valid passport with at least 6 months minimum remaining before it expires. The traveller is responsible for obtaining information about entry requirements and visas for the countries to which they are traveling.
PERSONAL TRAVEL INSURANCE: Tomurcuk oto kiralama Turizm provides no insurance for passengers due to loss on the trip herein. Passengers are advised to obtain their own travel insurance for health or baggage loss. Insurance is also recommended to provide coverage if refunds pursuant to the final payment and cancellation clause below are unavailable due to the terms of that clause.
TIP and TAXES: Tips to guides, drivers, hotel staff etc. are not included in package costs and are at your own discretion. Additional taxes, security charges or any other fees collected by governments, airports, airlines and other entities are not included unless specifically listed as included features.
NOT INCLUDED IN RATES: The following is a list of some major items not included in the rates: room service charges, items not on portions of menus reserved for Tomurcuk oto kiralam Turizm passengers, laundry, beverages, alcoholic and otherwise, items of a personal nature, airport departure taxes and any other items not specifically listing in the package rate includes section.
PAYMENT SCHEDULE: A 40% booking deposit is required on confirmation to keep all services as reserved and confirmed. The final 60% balance towards the reserved package/services is due thirty (15) days in advance of arrival, regardless of when reservations are made. Credit cards are accepted, VISA and MASTERCARD.
CANCELLATION: Reservations may only be cancelled by written notice sent by email or certified mail to Tomurcuk oto kiralama Turizm. If such written notice is received before arrival date / travel start date, Tomurcuk oto kiralama Turizm will accept such cancellation and refund the land portion costs it recovers from those entities paid on behalf of the travellers only to the extent/amount that such moneys are refunded by those entities to Tomurcuk oto kiralam Turizm. Cancellations will incur a set 25 € administrative fee.
1- General Cancellation Policy for Land Services (please use this as a guide only as cancellation rules can vary per hotel/service/season)
Turkey travel: For any case 25 % non-refund, 30 to 15 days prior arrival, 75% cancellation fees may apply - 15 days or less prior arrival, 50% cancellation fees may apply.
2- General Cancellation Policy for Turkey Cruises:
60-31 days prior to departure: 25% cancellation fees
30-16 days prior to departure: 50% cancellation fees
15 days prior departure or no-show: 100% cancellation fees